Privacy Policy

We collect the information you voluntarily provide through our delivery enquiry form. This includes your name, company name, business phone number, business email address, the service requested, pickup and delivery locations, preferred timing, a description of the cargo, any additional requirements, and how you heard about us.

We also record limited technical information associated with a submission, such as the network address it originated from, in order to protect the form against automated abuse.

Enquiry information is used solely to assess your delivery requirement, prepare a quote, and communicate with you about that request or the resulting service.

Each enquiry is assigned an internal reference number and stored securely so our dispatch team can review the request and maintain an accurate record of the service discussed.

We do not sell, rent or trade enquiry information. Information may be shared with service providers that operate our website, database and email infrastructure strictly to deliver those functions, or where disclosure is required by applicable law.

Enquiry records are retained only as long as necessary for the purposes described above and for reasonable business record-keeping. Access is restricted to authorised personnel, and transmission of form data is encrypted.

You may request access to, correction of, or deletion of the enquiry information you submitted. Requests can be made by replying to any correspondence received from our team regarding your enquiry.

This policy may be updated from time to time to reflect changes in our practices or legal requirements. The current version is always published on this page.